A diminishing skilled workforce is a serious problem: “By 2012, the shortage of skilled workers in U.S. corporations will exceed 10 million. These statistics do not reflect a shortage of available workers – they reflect the scarcity of skilled workers.”

Dr. Mark Newton focuses on workforce development from professional development and employee retention to customer service/sales training and career enhancement seminars. As a tenured college professor with more than 20 years of hotel and restaurant management and consulting experience, Dr. Newton provides answers to the growing challenges of workforce development.